Looking to return an item?

You have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, brand new with original tag(s), unworn or unused, and in its original packaging. Customers are responsible for paying return shipping. 

Request a return

Follow the link to your relevant region: 
US Returns
UK Returns
All other regions, please reach out to support@pruzan.co to request return information.

Returns Process

After we approve your return request, you will pack and ship your items. We recommend you purchase a label with tracking. Once we receive your item, your refund will appear to your original payment method within 7-10 business days.